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Customer Quality Engineer

Our Client is Thai-Japanese Corporation since June 21, 1978. Their products are about photocopier and printer. They will strive to take ownership to offer customers with eco-friendly products, services, and related information. They will continuous improvement our process to reduce a use of energy, natural resources and eliminate a risk and unsafe in our workplace.

Position:                     Customer Quality Engineer  

Industry type:            Electrical machine

Job Type:                    Permanent

Location:                     JATUJAK, BANGKOK

Salary Range:             Up to experience

Benefit:                      

• • Five-day work week
  • Variable bonus
  • Group Life & Accident Insurance
  • Medical insurance
  • Provident fund
  • Parking

 

Responsibilities:

• Be responsible for company overall implementation of customer satisfaction management, data analysis and delivery of Company Quality Management Report.
• Coordinate for functional response on Customer Satisfaction aspect by CFS program management.
• Follow up the resolution and deliver an executive reporting to Management.
• Cooperate for Employee Suggestion program management, follow up input process and deliver executive reporting to Management.
• Coordinate to promote process improvement (Kaizen) and implement of annual program worldwide.
• Conduct Annual General Customer Satisfaction Survey.
• Coordinate of document control for ISO9001 and ISO14001 and participate as an Internal Auditor of the Management System.
• Promote, educate and communicate for Quality Management, Customer Satisfaction such as Quality Orientation, newsletter, etc.

 

Requirement;

• Bachelor Degree or higher in Science, Industrial Science, Economic, Marketing or any related field.
• 2-3 year experiences in CRM.
• Proficiency in English skill both written and spoken.

 

Please submit a brief covering letter and your updated CV which fully details your qualifications and experience including present and expected salary, availability and a recent photograph to Mallika.r @orenburg.co.th and Bussaraporn.s @orenburg.co.th (Call 02-634 1722 ext. 12) 

We thank you for your interest in applying for the position and please note that only shortlisted candidates will be contacted for further correspondence. 

Candidates are not required to pay a fee to use our services.

Visit Our website at: www.orenburg.co.th