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Service Engineer Manager

Our Client is a specialist and technology partner for plant and equipment and related services for processing basic foods and manufacturing advanced materials. The company is a global market leader in the supply of flour production plants, pasta and chocolate production lines, animal feed manufacturing installations, and aluminum die casting systems. The core technologies of the Group are in the field of mechanical and thermal process engineering.

Position:                     Service Engineer Manager

Location:                     President Tower, Bangkok/ Saraburi
Job Type:                     Permanent
Salary Range:             Maximum 60,000 THB (up to experience)

Responsibilities:

To ensure:

• same day response to emergency calls
• agreed timescales to routine calls
• proactively plan engineers for service contracts
• proactively plan Customer Care Visits
• plan and delegate project start ups
• setting/review engineers EPM
• act as the prime customer contact, dealing with customers and BU sales managers
• monthly expenses are completed by the 3rd of the month

engineers hours are:

• In by the end of the month
• Processed producing a monthly/year to date Excel report of the activities
• The SAP engineers hours data is processed by the end of the month 
• Allocate visits into the correct sales orders 
• conduct customer follow up calls, 10% each month
• Tabulate the follow up calls
• Setting out daily/weekly/monthly work schedules
• Ensuring where needed that payments is made prior to the commencement of billable work  

Position Specifications:

• Thai National, aged 30 up
• Smart appearance, self-confident and sales mindset
• Degree in Mechanical, Mechatronics, Electrical Engineering, Industrial Engineering preferable.
• Good command of both spoken and written English
• Good ability to manage own planning and own working schedule to achieve the target and to achieve all other company’s policy
• Excellent communication, negotiation, interpersonal, organization and people skills
• Good systematic working habit
• Able to work independently and handle pressure due to demands of work
• Willing to travel upcountry frequently and prepared to work long and irregular hours
• Computer Literate (Internet Explorer, Microsoft Outlook Express, Microsoft Excel, Microsoft Word, etc.) preferable
• Valid driver’s license

Please submit a brief covering letter and your updated CV which fully details your qualifications and experience including present and expected salary, availability and a recent photograph tokamolrat.c @orenburg.co.th (call 02 634 1722 Ext. 15)

We thank you for your interest in applying for the position and please note that only shortlisted candidates will be contacted for further correspondence.

Candidates are not required to pay a fee to use our services.