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International Sales (Team Lead)

My client is the world's largest Assistance and Travel Insurance Group. Since being founded in year 2000, they have grown to become a clear leader in the Roadside Assistance field and have also established a strong market position in Travel Insurance. The company currently employs more than 430 caring and helping staffs. As the world‘s leading assistance company, helping is in our DNA. And we don‘t just help our customers, our caring nature extends to our employees too. They are looking for who has experience in Online, Digital marketing and would like to work for an international network that offers development opportunities.

Position:                      International Sales (Team Lead)

Location:                     Bangkok

Industry type:            Insurance                                

Salary Range:             30,000 – 35,000 THB

 

Responsibilities;

• Achieve the key performance indicators targets focusing on Sales conversion rates, Schedule Adherence, Quality and Average handling time.
• Lead and role model the Cultural Goals of the organization in order to maximize staff engagement, attendance and retention
• Counsel/support the team on day-to-day operating activities and ensuring that Sales calls are conducted in accordance with Standard operating procedures.
• Attend regular calls/meetings with Australia to review the performance and align on priorities
• Proactively identify and communicate ideas to increase sales conversion, processes and team’s engagement
• Contribute to recruiting quality candidates and developing training plans to address errors, service failures and skills gaps
• Manage delegated duties within the wider Operations business in the achievement of the business and cultural goals
• Adhere and comply with the risk management and compliance obligations/processes

 

Qualifications;

• Fluent in English, TOEIC +850
• Bachelor degree in any field
• At least 2 years of customer service and/or (tele)sales experience
• A previous experience in a leadership role is appreciated
• Intermediate MS Office skills
• Excellent interpersonal/communication skills, ability to build/maintain rapport with key stakeholders
• Understand/respect other people’s point of view, passionate about coaching the team
• Work rotating 8 hours per day 5 days per week.

Please submit a brief covering letter and your updated CV which fully details your qualifications and experience including present and expected salary, availability and a recent photograph to mallika.r@orenburg.co.th and Bussaraporn.s@ orenburg.co.th (Call02- 634 1722 ext 12)

We thank you for your interest in applying for the position and please note that only shortlisted candidates will be contacted for further correspondence.

Candidates are not required to pay a fee to use our services.

Visit our website at: www.orenburg.co.th